• Reputations count

Abu Dhabi is to include online reviews when deciding on the country’s official star rating for hotels. The Abu Dhabi tourism authority will use data provided by guest experience management company Olery, reports Tnooz.

Star rankings will require a minimum score under Olery’s established ranking tool. The move, said to be an industry first, will allow those who fall short of the required standard to take remedial action.
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