HA Perspective 2018

    Expedia PartnerCentral

    OTAs making it personal

    Expedia has moved to the top in Engagement Labs’ annual ranking of social interaction, driven by strong word of mouth. The study was released as online booking platform Hostelworld reported a 6% increase in bookings for the year, and appointed its first “chief customer officer”. The Engagement Labs’ report saw TripAdvisor fall back from the [...]
    US Capitol

    Hotels’ trust issues

    InterContinental Hotels Group used the World Economic Forum in Davos to launch its latest trends report, describing the importance of “provenance” to brand success and consumer trust. The event also saw Marriott International president & CEO Arne Sorenson warn that the US was losing its share of international visitors because of “the sense the US [...]

    Weakened Whitbread faces breakup calls

    Whitbread said that it “will not deviate” from its current strategy after the news broke that activist investor Sachem Head was pushing for a break up of the company. The comments came as Whitbread reported that its performance in the third quarter had “moderated as the budget hotel market weakened”. The end of last year [...]

    Caution comes to lagging UK market

    The volume of UK hotels transactions is expected to fall this year, from GBP5.3bn last year to around GBP5bn, as portfolio transactions tail off, according to Christie & Co. The UK has also see a change in investor profile, as private equity groups look to mainland Europe for better returns, with those who remain described [...]

    La Quinta deal adds new Reit

    Wyndham Worldwide’s USD1.95bn deal to buy La Quinta will see the company become the largest hotel company in the world by number of hotels. Ahead of the transaction, La Quinta will spin off its real estate into CorePoint Lodging, creating another Reit in the sector. Keith Cline, president & CEO of La Quinta, will head [...]

    Sharing extends caring

    Airbnb has launched Pay Less Up Front, a feature which lets customers stagger their payments. The launch came as Onefinestay revealed its Higher Living ‘guest relationship’ programme, as competition within the sharing community builds. With Pay Less Up Front, guests can pay for part of the trip at the time of booking – a 50% deposit [...]

    China moves away from ownership

    China Lodging reported an increase in revpar in Q4, as the company continued to pursue expansion through the manachised and franchise route. As China Lodging pulled back from ownership, Dalian Wanda Group, announced it had agreed to sell off some of its projects in Australia. At China Lodging revpar rose by 6.5% on the year, [...]

    Riu & Iberostar make upgrades

    Riu Hotels & Resorts and Iberostar have both announced brand relaunches following renovations across their estates. The news came as HNA Group said that it had hired banks to look for possible buyers of its 29.5% stake in NH Hotel Group. At HNA, its stake was valued at around EUR630m at the time of writing. [...]

    Yotel extends its brand

    Yotel has moved into the extended stay segment with the launch of the YotelPad brand, with five confirmed sites in the US, Europe and Middle East. The company’s CEO told Hotel Analyst that he did not want the group to “jinx ourselves” by setting a growth target, as it looks to stays of up to [...]

    Elegant’s discount drive

    Elegant Hotels said that it had been necessary to discount rates at some of its properties as it operated in a “new normal” of the weaker Sterling environment. The group’s results were released one month after it confirmed that it had terminated possible takeover talks with Meliá Hotels International, sparking rumour that it may yet [...]