Issue 9: 11th March 2019

    Sector bullish as it battles disruptors

    The hotel sector was established as an investment class and was confident of riding the growth in global travel through a downturn, delegates at the International Hotel Investment Forum in Berlin were told. Disruptors such as Airbnb and Oyo were largely not felt to be a threat according to most speakers at the early March [...]

    Experience key battleground

    Providing memorable experiences was viewed as being key to creating true customer loyalty, attendees at the International Hotel Investment Forum in Berlin heard. As the number of loyalty programmes and brands proliferated, standing out from the crowd was still seen as a key to sticking in the mind of the guest. Commenting on whether having [...]

    Marriott confident after Q4 tightens

    Marriott International said it had seen the market strengthen at the start of the year, after trading fell in the fourth quarter as a result of strikes in North America. The company said that it had increased its direct digital bookings and looked to further growth in its relaunched loyalty programme. Arne Sorenson, president & [...]

    Luxury growth through management

    Belmond, which was acquired by LVMH at the end of last year, was confident going into 2019, with the group’s first London hotel under management now open. Mandarin Oriental also hailed growth through management contracts, signing seven last year At Belmond, in addition to opening the Belmond Cadogan in London, the group reopened the Belmond [...]

    Reits look to diversity

    Ascott Residence Trust said that it expected diversity to protect it from rising competition and economic uncertainty. At Frasers Hospitality Trust, the company said that it was focusing on optimising its portfolio, “which may involve some portfolio rebalancing”. At Ascott Residence Trust fourth-quarter distribution per unit increased by 5% year-on-year to 2.15 cents, with revpar [...]

    Ctrip continues bricks and mortar growth

    Ctrip used its fourth-quarter results to announce that it now had over 7,000 franchised offline stores in over 200 cities in China. The growth was part of the group’s strategy of expanding into lower-tier cities, which has also seen it add localised products and services. CEO Jane Sun told analysts: “We have continued to make [...]